Terms of Service

Last updated July 13, 2026

These Terms explain how Within works today and how you can use it responsibly. As the product evolves, these Terms may be updated to reflect new features and legal requirements.

Within is operated by Yazan Waleed Mohammad Nassar, based in the Hashemite Kingdom of Jordan.

What Within is

Within is an AI-guided self-discovery platform designed to help you reconnect with yourself, recognize patterns in your thinking, and make clearer decisions through honest conversation.

Not therapy, not medical advice

Within is not a licensed therapist, counselor, or medical provider, and nothing it produces — conversation responses, your report, or Growth Companion suggestions — is therapy, diagnosis, or medical, psychological, or legal advice. It is not a substitute for professional care. If you're in crisis or thinking about harming yourself, please contact a local emergency number or a crisis line — in the US, call or text 988 — rather than relying on this app.

Your account

You're responsible for keeping your login credentials secure and for the accuracy of what you choose to share. You must be 18 or older to create an account or use Within. You're responsible for the decisions you make based on your own conversations, report, and Growth Companion content — Within helps you reflect, but the decisions are yours.

Acceptable use

Use Within for its intended purpose — your own reflection. Don't attempt to abuse, reverse-engineer, or overload the service, and don't use it to generate content intended to harm yourself or others. See our Community Rules for specifics. We may suspend or terminate accounts that violate these terms, including abusive, harmful, or illegal use, or attempts to manipulate the AI into harmful behavior.

Intellectual property

Within — the product, its design, and its underlying technology — belongs to us. What you share in your conversations, and the report and Growth Companion content generated from it, is yours; we don't claim ownership over it or license it out beyond what's needed to run the service and generate it for you, as described in our Privacy Policy.

Current status

Within is in active testing. Features, including pricing, may change, and we'll do our best to communicate meaningful changes to people using the product. Core features are free; some features require a paid subscription, described under Billing & cancellation below. We provide no guarantee of uptime or permanence of stored data, though we take reasonable care with both.

Billing, Cancellation & Refunds

Paid plans (monthly, 3-month, or annual) automatically renew at the end of each billing period until canceled. We don't offer refunds for partial billing periods already paid for, except where required by law. If you subscribed through the Apple App Store or Google Play, billing, cancellation, and refunds are handled entirely by Apple's or Google's own policies, not by us. If you subscribed through our website, you can manage or cancel your subscription anytime at customers.freemius.com (sign in with the email you subscribed with), or by contacting hello@heywithin.com.

Limitation of liability

Within is provided as-is, without warranties of any kind. To the extent permitted by law, we aren't liable for decisions you make based on your conversations, report, or Growth Companion content.

Dispute resolution

If you have a dispute with us, please contact hello@heywithin.com first so we can try to resolve it informally. If we can't, you and Within agree that any dispute will be resolved through binding individual arbitration rather than in court, and that neither of us will bring a claim as part of a class, consolidated, or representative action. This doesn't apply to small claims court cases or disputes about intellectual property.

These Terms are governed by the laws of the Hashemite Kingdom of Jordan, where Within is operated from, without regard to conflict of law principles.

Contact

Questions about these terms can be sent to hello@heywithin.com.